Accessing analytics
- Log in to the Admin Console
- Navigate to Analytics from the main menu
Key metrics
The dashboard displays:| Metric | Description |
|---|---|
| Total sessions | Number of verification sessions created in the selected period |
| Verification rate | Percentage of sessions that were verified vs. rejected |
| Pending sessions | Sessions awaiting applicant action or manual review |
| Service usage | Breakdown of which services are being used and how often |
| Token spend | Total tokens consumed over the selected period |
Filtering
Use filters to narrow the analytics view by:- Date range — view activity for a specific time period
- Workflow — see metrics for a particular workflow
- Status — focus on verified, rejected, or pending sessions
Use cases
- Monitor conversion — track how many sessions are completed vs. abandoned
- Optimize workflows — identify which service combinations have the highest pass rates
- Budget planning — forecast token usage based on historical trends
- Compliance reporting — generate activity summaries for audit or regulatory requirements